Data protection declaration

The CLAAS Global Sales GmbH (referred to below as “CLAAS”) takes the protection of personal data very seriously. We want you to know what data we collect, when we collect it and how it is used. We apply a range of technical and organisational measures to ensure compliance with privacy rules, both by CLAAS itself, and by our external service providers.

All CLAAS web activities are carried out in accordance with the applicable legal provisions on the protection of personal data and data security. CLAAS takes precautions to protect personal data from loss, destruction, falsification, manipulation and unauthorised access. This document contains information on how your data is collected, processed and used.

I. Responsible entity for data processing operations

The responsible entity for this website is CLAAS Global Sales GmbH, Mühlenwinkel 1, 33428 Harsewinkel. See the site notice for further information.

II. Data protection officer contact details

For any questions or comments on data protection, please contact our data protection officer at the following address:

CLAAS KGaA mbH

Data Protection Officer

Mühlenwinkel 1

D-33428 Harsewinkel, Germany

Email: datenschutz@claas.com

III. General information, log data

Generally speaking, you can visit our website without telling us who you are. In that case, no personal data will be collected or stored. The following log data is, however, processed using cookies and other tracking technologies. For further information on this, please see Section X, “Cookies”:

An anonymous cookie ID, which cannot be linked to your IP address, the operating system and web browser you are using and your screen resolution setting, the date and time of your visit, the websites you have visited from our site, the website from where you are visiting us.

IV. Collection, processing and use of personal data

“Personal data” refers to all information regarding an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or indirectly, in particular by being attributed to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of the natural person. This includes your name, address, telephone number and email address, for example.

We collect, process and/or use personal data only if you have provided it to us voluntarily, for example when setting up, entering content for or making changes to a contractual relationship between you and CLAAS, or signing up for personalised services, or when submitting an enquiry to us via the website. Your personal data will also be used – solely with your prior consent – to send you advertising and market research material.

The next section of the document describes the services and contact channels CLAAS uses when collecting, processing and using personal data. The purpose of processing the data is also explained.

1. Contact form,

When you contact CLAAS using the contact form, along with the information you provide voluntarily and the actual content of your message we require some essential details, as follows:

  • Title, name
  • Address
  • Email address

Mandatory fields are flagged with an asterisk. Fields with no asterisk are optional.

This data is processed so that we can respond to your enquiry, address you directly and send you our answer.

The legal basis for this data processing activity is Art. 6 (1) (f) GDPR. Our “interest” as referred to in Art. 6 (1) (f) is communication with our customers and potential customers.

V. Deletion of personal data

CLAAS processes and stores personal data only for the period necessary for the purpose, or if retention is mandatory under European directives and regulations or other laws and regulations applicable to the data controller. If the purpose of storage no longer applies, or upon expiry of the retention period required under a European directive or regulation or other applicable laws or regulations, the personal data is blocked as a matter of course, or deleted in accordance with legal provisions.

VI. Voluntary provision of personal data

If you provide data to us voluntarily, e.g. in forms, and this data is not required for the performance of our contractual obligations, we will process the data on the basis of the assumption that the processing and use of the data is in your interest.

VII. Storage of your personal data

Your information is stored by CLAAS on specially protected servers. Through appropriate technical and organisational means, data on these servers is protected against loss, destruction, access, modification or sharing by unauthorised persons. Access to your data is restricted to a small number of authorised persons only. Such persons are responsible for the technical, business or editorial support of servers. Despite regular checks, however, it is not possible to guarantee complete protection against all possible risks.

The transfer of the CLAAS website and your data entries on the internet is generally unencrypted. The possibility of third parties viewing and/or accessing the transferred data cannot therefore be excluded. CLAAS recommends that you take this into account when deciding whether to send data over the internet, and what data to forward in this way.

VIII. Data recipients / passing on of data

As a general rule, data you provided to us is not passed on to third parties. In particular, your data is not passed on to third parties for their advertising purposes.

CLAAS may, however, use service providers for the operation of these web pages or for other CLAAS products. Personal data may come into the possession of a service provider in this context. We select our service providers carefully, particularly with regard to privacy and data security, and we take all steps required under privacy legislation to ensure legitimate data processing.

IX. Communication of data to a third country or to international organisations

Generally speaking, no data is communicated to third countries (states outside the European Economic Area (EEA)).

X. Cookies

CLAAS uses cookies on this website. Cookies are small text files that are placed on your computer and saved by your internet browser. Cookies are often used to make a website more user-friendly and efficient. CLAAS uses “session cookies”, which are deleted when you terminate your browser session. We also use a number of “persistent cookies”, to enable CLAAS to recognise you on future visits.

Most web browsers are set up to accept cookies automatically. You can, however, deactivate the saving of cookies or configure your web browser to notify you when cookies are sent.

The analysis of user data is carried out on the basis of Art. 6 (1) (1) (f) GDPR. The “interest” of CLAAS as referred to in Art. 6 (1) (f) GDPR is the operation of this website.

Adform

This system uses cookies for the tracking and control of digital advertising campaigns. The lawfulness of the data processing operations involved is based on “legitimate interests” under Art. 6(1)(f) of the EU GDPR. This will continue to apply pending advice otherwise.

The setting of cookies by Adform does not involve the storage of any personal data such as names, email addresses or other personal data. All data is fully anonymised, and comprises technical information such as frequency of display, the date of display of advertising, the browsers used and the operating system installed. You cannot be identified from this information. IP addresses are defined as personal data in Germany and, accordingly, Adform in Germany never stores full IP addresses, instead removing the last byte in order to comply with data protection requirements. You can opt out of tracking by cookies. To do this, click on the link https://site.adform.com/privacy-policy-opt-out. This has the effect of storing an “opt-out cookie” on your device, which indicates to the technical systems that no further data are to be measured and no further cookies may be set.

XI. Web tracking

This Website uses Webtrends, a web analysis service of Webtrends Inc., 851 SW 6th Ave. Suite 1600, Portland, Oregon 97204, USA (www.webtrends.com), to allow the analysis of the use of the website. During your visit to the CLAAS website, Webtrends will be used to collect and analyse information communicated by your browser. The information is collected using pixels (web beacons) integrated in the web pages, and through the use of cookies. The compiled data, which are stored solely on IT systems located in Germany, are used to create anonymous user profiles that provide the basis for web statistics. However, there is no personal identification of individual users, or consolidation with other data. You may object at any time to the future collection and storage of your data by Webtrends.

 

XII. Links to other websites

This website may contain links to the pages of other providers who are not covered by this privacy policy. On leaving this website, we recommend that you read carefully the privacy policies of linked websites that collect personal data. This Website contains a link to the CLAAS group fan page on Facebook and YouTube, for example. This link differs from social plugins in that no data is communicated to the social network operator. Instead, clicking the link opens the CLAAS group fan page on Facebook and YouTube in a new window.

XIII. Data subject rights

You have the right to be informed of personal data regarding you under Art. 15 GDPR, the right to rectification under Art. 16 GPDR, the right to erasure (“right to be forgotten”) under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR, the right to data portability under Art. 20 GDPR and the right to object under Art. 21 GDPR.

You also have the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR in conjunction with Section 19 German Federal Data Protection Act (BDSG)). The competent supervisory authority is the State Information Security and Privacy Office for North Rhine-Westphalia.

Your contact person for the above rights is the CLAAS Data Protection Officer.

XIV. Consent

If CLAAS processes your personal data on the basis of your consent, you have the right to withdraw consent at any time, but this has no effect on the legitimacy of the processing carried out on the basis of your consent prior to its withdrawal.

XV. Changes to this privacy policy

This data policy will be reviewed whenever changes are made to the website or when a review is needed for other reasons. The current text can always be found here.

Harsewinkel, May 2018